Always check with your doctor before using if there are any safety concerns with any ingredients. Our essential oils are all diluted to a concentration of less than .2%. All other ingredients are generally considered safe to use while pregnant or breastfeeding with the exception of glycolic or lactic acid which can be found in our AHA pumpkin mask and our glycolic + rosewater peel and all of our peace + love toners. 

If you are not happy with your order for any reason, please reach out to us within 30 days by contacting us at sarah@apothecarycompany.com

We really want you to love our products. If you are not happy with something that you’ve purchased, please reach out to us right away to let us know. If you have questions about specific ingredients or skin concerns, please send us an email before ordering so that we can make recommendations for your specific needs.

If you receive a broken or otherwise damaged item, please send a photo with your email to request a replacement.

Shipping costs for returns or exchanges are non-refundable.

First, please be sure that you have the correct company. We have been contacted by many customers searching for other companies with “apothecary” in the title. You can search on our website to be sure that we carry the product just to be sure that you have the correct company. If you’re in the right place, please reach out to us via email with your order number and we will be happy to help you!

We do not use artificial colors, artificial fragrances, or harsh preservatives in our products. With natural products and essential oils, the colors, scents, and textures may change over time and the shelf-life begins to degrade once exposed to air, sunlight, water, and other elements.

For the best experience, we recommend using the products within 6-12 months of purchase. To prolong the life of your products, please keep them out of direct sunlight and wash your hands before use.